Kawai ND21 Acoustic Upright Piano • Ebony Polish

We visited a few times, and each time he happily let my son try out the units at his own pace until we found the right one. The whole process was smooth and never felt rushed. The delivery team was also very helpful and polite. They took the time to set up the piano properly and made sure we were completely satisfied with the placement before leaving. Overall, a fantastic experience and highly recommended!

I bought my K300 Kawai here. Sales Manager was very accommodate to my request when I rescheduled the delivery time and rushing them to deliver earlier, as i worried another high level mco coming then my condo is not allowed any other outsider. Also, the fine tuning service has been placed in short notice time given to them, and didn't take them long to drop by and get it done, a true professional with details explanation. I had very pleasant piano shopping experience at their shop, and their service is good. I would recommend them to everyone.

I WAS PLEASANTLY SURPRISED! Sales Manager was very welcoming and friendly (and not the overly polite to the point of uncomfortable lol). He patiently answered my questions (even the stupid ones), and happily guided me to try out multiple keyboard and digital pianos. I quote him "you can freely try out any piano here! just press ON! :D". Even took the time to explain to me the pros and cons of different ones. Also, he did not at all rush or pressured me to buy something, was instead really casual and hospitable!

We purchased a piano from Nippon Piano / Emusic Instrument and are very satisfied with both the product and service. The piano quality is excellent and truly worth the price. The overall service experience was smooth and professional. Highly recommended!